Get Wallet Answers Before Entry
This FAQ page keeps account questions separate from the cashier and lobby, so you can find the right answer without jumping between screens. We explain how phone verification is completed before account access, what a wallet status message means, and where to check a payment receipt after using DANA, OVO, GoPay or QRIS. Our answers also cover bank transfer and virtual account
steps through BCA, BRI, Mandiri and BNI. If an answer points you back to the brand home, it is because that screen contains the active account path.
- DANA
- OVO
- GoPay
- QRIS