Reference

viral788 Privacy Policy for Your Account Data

Our Privacy Policy explains how viral788 handles the details connected with your account, wallet activity and device access.

Account detailsWallet recordsDevice securityPrivacy requests
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REQUEST HELP CLEARLY

Get Privacy Help Near Your Account

A clear support path matters when you want to ask about personal data rather than a wallet result. Send your privacy question through the support channel shown inside your account area, and include the account contact detail that helps us locate the right record. We can also use a payment receipt or status reference when your request concerns DANA, QRIS or a bank transfer.

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Account request

Use the account support path to ask what personal details we hold, why they were collected or which account step created the record. We may ask for a verification detail before replying.

Wallet receipt

For a privacy question tied to OVO, GoPay or DANA, share the relevant receipt or status reference through support. This lets us separate your payment record from another account.

Access concern

If a phone or desktop login looks unfamiliar, contact support through the account route and mention the device path. We can review the security context connected with that access request.

CONTROL YOUR RECORDS

Know What We Keep and Why

We keep the Privacy Policy practical by connecting each data category with a real account action. Your details support account access, wallet matching and security checks; cookies support page settings; retention follows…

Account details

We use the contact details entered during account creation to support phone verification, account access and replies to privacy requests. We do not need a separate account path for each device you use.

Payment records

DANA, QRIS, OVO, GoPay, bank transfer and virtual account references may be retained to reconcile account activity, check a receipt and explain a wallet status question.

Cookies

Cookies may remember practical settings and help us detect whether an account page loads correctly. Your browser controls can manage cookies, although changing them may affect saved preferences.

Device signals

A mobile browser and a desktop browser can produce different technical signals. We use those signals to investigate unusual access and protect the account, not to replace your account verification.

Retention period

We retain information for the time needed to provide account access, complete security checks, meet applicable duties and handle a payment dispute or privacy request.

Change request

Ask through the support route shown in your account if a detail is incorrect, if you want an explanation of its use or if you need to request an available change.

Find Answers Before Opening an Account

These Privacy Policy answers focus on the questions you may have before creating an account or sending a wallet request. We keep the wording tied to actual account steps, payment references and device access, so you can decide what to ask through support.

It covers account details, phone verification, wallet references, device signals, cookies, retention and privacy requests connected with your use of viral788 where local law permits.

We use the verification detail to confirm account access, connect a support request with the correct account and investigate unusual login activity. The Privacy Policy explains this use.

Yes. DANA and QRIS references can be used to match a receipt or status with your account. OVO, GoPay, bank transfer and virtual account records receive the same policy treatment.

You can send that request through the support channel shown in your account area. Include a verification detail so we can identify the correct account before discussing its records.

Use the privacy support route and describe the inaccurate detail. We may request account verification, then explain whether the record can be corrected under the applicable Privacy Policy process.

Cookies may retain selected settings and help us see whether account pages work correctly. Your browser settings can manage them, though some saved preferences may no longer remain.

Retention depends on the purpose: account access, security checks, legal duties, payment reconciliation or dispute handling. We remove or stop using records when the relevant need ends, where required.

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